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Triumph SA’s website may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. A cookie is a small text file stored by the User’s browser (for instance, Internet Explorer or Chrome) on the User’s computer or mobile device. Triumph South Africa (Pty) Ltd uses cookies to authenticate returning customers and to prevent fraudulent use of User accounts. Cookies can be disabled in the browser settings, but if a User disables them, they will not be able to log into Triumph SA’s website, or some parts of the website may not function properly.

Security and protection of information

The User’s user and System Data are private and confidential and are treated as such. Triumph South Africa (Pty) Ltd takes all reasonable steps to secure and protect your data during hosting and transmission and to ensure that your information is handled in accordance with the Terms.

However, it is possible for Internet-based communications to be intercepted or servers to be hacked. Triumph South Africa (Pty) Ltd will not be responsible for any damages the User or any third party may suffer as a result of the hosting or transmission of confidential or disclosed information that the User makes/gives to Triumph South Africa (Pty) Ltd through the Internet, or that the User expressly or implicitly authorises Triumph South Africa (Pty) Ltd to make/give, or for any errors or any changes made to any transmitted information.

To ensure acquaintance with, and awareness of the privacy measures and policies of Triumph South Africa (Pty) Ltd, the User is urged to take care to read and understand the underlying privacy clauses incorporated in these Terms.

Using and Sharing of information

Triumph South Africa (Pty) Ltd may not use and share the User and System Data it collects from the User.

Triumph South Africa (Pty) Ltd undertakes not to share any of the User’s User or Systems Data that are deemed of a personal or private nature.

Triumph South Africa (Pty) Ltd retains the right to transfer the User’s information to a new owner if the ownership of all or substantially all of our business should change, in which case the terms of this Agreement will still apply until the Terms are updated or amended by the acquiring party upon notice to the User.

Triumph South Africa (Pty) Ltd may release account information or User Data when we believe, in good faith, that such release is reasonably necessary to (a) comply with law, (b) enforce or apply the terms of any of our user agreements, or (c) protect our, our Users, or any other relevant third parties’ rights, property, or safety.

Using data for research and benchmark purposes

The User hereby provides consent for their de-identified User and System data to be used for research relating to purchases of Triumph South Africa (Pty) Ltd’s products. The User also consents to the use of aggregate User and System data for statistical and benchmark purposes.

Local Storage

Local storage is a more secure way for web-applications to store large amounts of data locally in the User’s browser without affecting the web-application’s performance. Triumph South Africa (Pty) Ltd uses local storage to store some of the User Data to improve the application’s performance, and to allow the User to use the application to some extent whilst offline when an Internet connection is not available.

When a User logs out of the Triumph SA website, any information stored in local storage is cleared. The User can choose to disable local storage in the settings menu. Please note that disabling local storage will detrimentally affect the User’s experience with the Triumph SA website.

Data Protection and use of information

Triumph South Africa (Pty) Ltd may enact, and the User expressly consents to, the collecting and processing of their User Data and System Data by Triumph South Africa (Pty) Ltd to open, administer, and operate the User’s profile and account; provide any combination of services or analysis linked to Triumph South Africa (Pty) Ltd, monitor and analyse the conduct on the User’s profile and account for fraud, compliance, and other risk-related purposes; carry out statistical, and other analyses to identify potential markets and trends; and develop new products and services.

The User expressly consents that Triumph South Africa (Pty) Ltd may process, and further process the User Data and System Data within Triumph South Africa (Pty) Ltd for the above purposes; disclose their Personal Information to any person who provides services to Triumph South Africa (Pty) Ltd, or acts as their agent or to whom Triumph South Africa (Pty) Ltd has transferred, or proposed to transfer, any of their rights and duties in respect of a User’s account and/or share the User’s User Data and System.

Data with their services providers, locally and outside the Republic of South Africa, as necessary. Triumph South Africa (Pty) Ltd demands that any third-party service providers to Triumph South Africa (Pty) Ltd agrees to their strict privacy policies if they need to access any Personal Information to carry out their services.

The User acknowledges that Triumph South Africa (Pty) Ltd will at all times remain responsible for determining the purpose of and means for processing the User’s User Data and System Data; and Triumph South Africa (Pty) Ltd is required by legislation to collect certain of Personal Information from the User.

The User agrees that they are providing Triumph South Africa (Pty) Ltd with their Personal Information voluntarily, and freely.

Whenever the User is of the opinion that Triumph South Africa (Pty) Ltd has failed to comply with the Privacy Policy as set out herein, the User will contact Triumph SA by sending a request on the “contact us” tab on the Triumph SA website. Triumph South Africa (Pty) Ltd will review the User’s representations made by email and, if within their sole and absolute discretion advisable, take corrective action, and in any event within 7 (seven) days respond to User informing about corrective actions taken, if any.

How Triumph South Africa (Pty) Ltd uses collected information

  • Triumph South Africa (Pty) Ltd may collect and use Users personal information for the following purposes:
  • To improve customer service - Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To improve our website - We may use feedback you provide to improve our products and services.
  • To send periodic emails - We may use the email address to respond to their inquiries, questions, and/or other requests.

How Triumph South Africa (Pty) Ltd protects your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our website.

Sharing your personal information

Triumph South Africa (Pty) Ltd will not sell, trade, or rent Users personal identification information to others. Triumph South Africa (Pty) Ltd may only share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with its business partners, trusted affiliates, and advertisers for the purposes outlined above.

Links to other websites

Users may find advertising or other content on the website that link to the sites and services of Triumph South Africa (Pty) Ltd partners, suppliers, advertisers, sponsors, licensors, and other third parties. Triumph South Africa (Pty) Ltd does not control the content or links that appear on these sites, and are not responsible for the practices employed by websites linked to or from the Triumph SA website. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to the Triumph SA website, is subject to that website’s own terms and policies.